At Alkon, we like to think of ourselves as a Customer Service company that just happens to build websites and online business applications (on schedule, with personal service and fast response times). When it comes to great Customer Service, it entails providing service to customers before, during and after they have signed an agreement. The way in which we treat our customers doesn’t vary by product, service, industry or individual customers – everyone is treated as if they are the most important client! At Alkon, our challenge has always been to maintain the personal experience, and where possible, to make use of the efficiencies of online resources. When working with Alkon, you can always “pick up the phone and talk to a human being” and NOT get stuck with automated customer service by touch-tone phone or online chat. At Alkon, we place a high value on providing great customer service!
Alkon Consulting
5 out of 5
based on 9 ratings.
9 user reviews.
Alkon ConsultingPrior to working with Alkon, things were a mess. We had two different domain names and no control over our website. Alkon helped to straighten all of that out and get us organized in addition to creating a new responsive website. Their customer service is excellent! Our phone calls and emails are quickly and professionally handled. I would highly Alkon and their staff for any website development or hosting. They provide fabulous service at an affordable price.
Alkon ConsultingPrior to working with Alkon, things were a mess. We had two different domain names and no control over our website. Alkon helped to straighten all of that out and get us organized in addition to creating a new responsive website. Their customer service is excellent! Our phone calls and emails are quickly and professionally handled. I would highly Alkon and their staff for any website development or hosting. They provide fabulous service at an affordable price.
Alkon ConsultingMichael W. Bumgarner
Owner, Bumgarner Welding & Inspection, Inc.
In the past few weeks since our website has been up and running I've received numerous compliments on the design and ease in which people can browse our site. I owe this all to Alkon that put together our website. As with many business owners in today's market, a website is a much-needed tool. However, with limited time and many priorities, I simply did not have the time to take on yet another task. It was such a relief to have the website up and running with a minimum investment of time on my part. Thank you and all your personnel for a job well done!
Alkon ConsultingWe couldn’t be more pleased with our experiences with Alkon. They were with us every step of the way- planning, designing, writing, launching, and expanding. The support we have received has been above and beyond. Alkon listened to our needs and created a package that was made for our organization. Their experience and advice made all the difference in bringing our non-profit to a whole new level. We will recommend Alkon Consulting to everyone!
Alkon ConsultingAlkon Consulting was invaluable in helping us with our new website. Throughout the whole process, their customer service was superb. Alkon was only an email or phone call away if needed. They made us feel as if we were their only client even though we knew better. As soon as the new site was up, there was an immediate response from our customers. They loved it! The website is now a useful tool that we use to better communicate with our customers.
Alkon ConsultingI couldn’t be more pleased with the website created for me by Alkon. The site represents my practice well, conveying exactly the image I want my clients and prospective clients to see. Alkon didn’t stop at just creating and hosting my site, however. More important to me is the personal service I have received when I wanted to make changes to the site or had questions or asked for help. They make me feel like I’m the only client in their roster. Particularly, Jane Russell, Alkon’s Office Manager, has over the years responded immediately to my inquiries in a personable, knowledgeable and professional manner. I’ve been with Alkon for years and have absolutely no complaints. I highly recommend them for website creation and hosting.
Alkon ConsultingI would highly recommend Alkon to anyone looking to upgrade their current website. We have been with them for approximately a year and a half and have been extremely pleased. The prices are very reasonable. There are no hidden costs. Their response to any questions that we have are immediately answered and the team is friendly and ready to help at any time. We recently had our website upgraded to being mobile-friendly and are very happy with the results!
Alkon ConsultingI had some doubts about the value of a web site. However, since it was completed it has been a great sales tool! On a recent sales trip to Puerto Rico, all potential customers turned on their computer and navigated easily throughout. They all seemed more interested in the web site than anything I could hand to them. It was an awesome trip. We have recently mailed out flyers to potential customers throughout the country and have found many willing to get on our web site while we were on the phone with them. This is saving us a fortune in samples. I'm also grateful for the speed at which your office makes any needed changes. Thanks again.
Alkon ConsultingRick Moreno
Director of Computer Services, Lake Central School Corporation
https://lcsc.us We are extremely pleased with our new website. We have received an outpouring of positive parent and patron comments about the new design, complimenting the clean and professional appearance, ease of navigation, and cohesiveness of the individual school web pages under the new and improved corporation website. Alkon's creative and technical expertise, as well as a remarkable dedication to customer satisfaction, has made this a very successful project. We look forward to working with them in the future.
Alkon ConsultingAlkon did a great job on our new website! They took our web presence to an entirely new level with a site that represents the level of professionalism we want reflected. The team was easy to work with, responded to all of our needs in a timely manner and did a great job understanding our business well enough to write all of the content for the site. I would highly recommend Alkon for all of your website needs and look forward to working with them going forward as our website host!
Alkon ConsultingR. Kimberling - ND
Owner, Healing Arts Center
I recently switched web hosting to Alkon and what a lifesaver! They were able to readily rectify all problems I was having with my website and got it up and running quickly - so much I felt I was their number one priority. I look forward to continuing a long relationship with them!
At Alkon, our team of professionals can provide your company with a reliable and trusted source of technical and creative skills. Each project begins with listening to your ideas, your needs, your goals and your dreams. And then together, we make them happen! We use our accumulated knowledge and experience to achieve results. Alkon provides you with a team of technical experts and customer service professionals who are here to help you with all of your web needs.
Our primary goal is to help businesses of all sizes to establish and maintain their digital footprint. A quality responsive website helps your customers make better decisions and improves your company’s search engine ranking. Your Web site is your digital brochure to the world. It communicates who you are, what you offer and what makes your company unique. Our experts will create a valuable, easy-to-use and interactive website that will tell your company’s story. We fully serve all of our clients by listening and communicating with you every step of the way.
Because Alkon is a full-service Web site design, development, hosting and maintenance company, we can take your project from concept to completion. Whatever your requirements, we will work together until we exceed your expectations. Our team can provide as much or as little assistance as you need and our expertise allows us to meet tight deadlines. That means we always deliver on time. Always! Our clients get personal, expert attention on every project from beginning to end. We listen to what YOU want and transform that into a professional, custom Internet solution. You don’t have to be a Web expert to have your ideas put into practice. That’s our job!
Alkon ConsultingI would highly recommend Alkon to anyone looking to upgrade their current website. We have been with them for approximately a year and a half and have been extremely pleased. The prices are very reasonable. There are no hidden costs. Their response to any questions that we have are immediately answered and the team is friendly and ready to help at any time. We recently had our website upgraded to being mobile-friendly and are very happy with the results!
Alkon ConsultingI would highly recommend Alkon to anyone looking to upgrade their current website. We have been with them for approximately a year and a half and have been extremely pleased. The prices are very reasonable. There are no hidden costs. Their response to any questions that we have are immediately answered and the team is friendly and ready to help at any time. We recently had our website upgraded to being mobile-friendly and are very happy with the results!
Alkon ConsultingWe contracted with Alkon to not only re-design, build and host our website, but also to create an online project portal. The portal is a great tool that allows us to add new construction projects AND assign our vendors to the various construction projects that they’re working on. The system allows us to upload files to a particular project and then an email notification is automatically sent to all vendors associated with that project. It's a great online tool that helps us manage our time and costs much more efficiently.
Alkon ConsultingAlkon was able to completely build our website from scratch. They worked with us hand in hand and were able to make all of our visions become reality. The team at Alkon is always approachable and available for any of our needs. The customer service and knowledge they portrayed was at as high of a level as I could have expected. The Optimist Club of Hammond looks forward to working with Alkon for many years to come, and would recommend their services to anyone.
Alkon ConsultingAlkon did a great job designing my website. I've received a lot of compliments from other professionals in my industry. In just a few short months, I've also obtained new business from my site already. I would strongly recommend Alkon Consulting to anyone looking to develop a new website.
Alkon ConsultingLou Bufano
Owner/Principal, Lou Bufano & Associates
I'm very pleased with the way my website turned out. I've received nothing but compliments on it's professional appearance and content. Because so few of my colleagues have quality websites to glean information, I knew that, for the most part, we would be blazing new trails. Thank you again for all your hard work on this project!
Alkon ConsultingAlkon managed the total redesign of our website, which is available in 11 languages. They asked the key questions that helped us clarify what we wanted to accomplish. Then they made certain that our website did what we wanted it to do. We could never have done it without them.
Alkon ConsultingAlkon did an outstanding job taking our Website to the next level. They added features to our site that I did not know were possible. The staff was very friendly and knowledgeable. I would strongly recommend Alkon for your web solutions!
Alkon ConsultingRob Arnold
Secretary/Treasurer, Lake County Police Association Local #72
When it comes to designing a website, everyone "knows a guy" that can do it. Unfortunately, enlisting someone that is not a professional or doesn't devote their full-time to you or your project can often be a major roadblock to actually getting your website up and running. The staff at Alkon is extremely knowledgeable and helpful. From the initial meeting, through the design process, to working out the kinks, and ongoing technical support, Alkon is there with you to make sure your website gets done in the most professional and timely manner. A website is a must for any business or organization looking to get out its message and/or establish its credibility. Alkon successfully brought our vision to the web.
Alkon ConsultingThe website turned out great and it's running just fine. The website has only been up for two days and we have already received an "Information Request" form through E-Mail. We just have one comment, you guys are great!
Alkon ConsultingAlkon developed our updated program website. They were exceptional in helping us to first look at the big picture, determine what we wanted, and make decisions. They were very organized and listened to us. Alkon was communicative throughout the process with clear directions. They provide great customer service and are very responsive, giving us quick turn around. Alkon provides timely services and a quality product.
Alkon ConsultingAlkon did a great job on our new website! They took our web presence to an entirely new level with a site that represents the level of professionalism we want reflected. The team was easy to work with, responded to all of our needs in a timely manner and did a great job understanding our business well enough to write all of the content for the site. I would highly recommend Alkon for all of your website needs and look forward to working with them going forward as our website host!
Alkon ConsultingMichael W. Bumgarner
Owner, Bumgarner Welding & Inspection, Inc.
In the past few weeks since our website has been up and running I've received numerous compliments on the design and ease in which people can browse our site. I owe this all to Alkon that put together our website. As with many business owners in today's market, a website is a much-needed tool. However, with limited time and many priorities, I simply did not have the time to take on yet another task. It was such a relief to have the website up and running with a minimum investment of time on my part. Thank you and all your personnel for a job well done!
Alkon provides its customers with extreme value because our costs are typically lower than most other web firms and agencies. Our clients are never charged for any initial meetings or phone calls as we learn about a company and their specific needs. A large part of Alkon’s mission is to educate companies and organizations on the need for a web site and provide a realistic expectation of what costs are associated with building their digital brand.
By creating or updating a client’s web site, they will receive value to their entire organization, or specific products or services. Each company is different and the value proposition delivered can also vary. For some clients, there is a hard dollar value, while for other clients the value is measured in terms of saved time and/or resources. In all cases, the return on investment (ROI) when developing a web site or online business application means that the benefits received, compared to the money spent, are favorably to the client and their overall business.
At Alkon, we make every effort to explain all costs up front so businesses can make an informed decision on how much or how little work a company wants to undertake. In other words, there are no hidden fees – the costs are all discussed, provided in writing and agreed upon by both sides before any work begins. When companies work with us, there are no surprises! Thinking about making some changes to your web site or developing an online business application? Fill out our Free Quote Form and we’ll send you a no obligation quote within two business days.
Alkon ConsultingI would highly recommend Alkon to anyone looking to upgrade their current website. We have been with them for approximately a year and a half and have been extremely pleased. The prices are very reasonable. There are no hidden costs. Their response to any questions that we have are immediately answered and the team is friendly and ready to help at any time. We recently had our website upgraded to being mobile-friendly and are very happy with the results!
Alkon ConsultingI would highly recommend Alkon to anyone looking to upgrade their current website. We have been with them for approximately a year and a half and have been extremely pleased. The prices are very reasonable. There are no hidden costs. Their response to any questions that we have are immediately answered and the team is friendly and ready to help at any time. We recently had our website upgraded to being mobile-friendly and are very happy with the results!
Alkon ConsultingThe costs for our new website have been very affordable. Working with Alkon with the design and development process was simple and smooth. I highly recommend Alkon for all your website needs.
Alkon ConsultingWe contracted with Alkon to not only re-design, build and host our website, but also to create an online project portal. The portal is a great tool that allows us to add new construction projects AND assign our vendors to the various construction projects that they’re working on. The system allows us to upload files to a particular project and then an email notification is automatically sent to all vendors associated with that project. It's a great online tool that helps us manage our time and costs much more efficiently.